STORE POLICY
Customer Care
Our Goal at Detroit Candle Collective is to provide you with premium candles that will bring you hours of relaxing aromas. We strive to offer the best customer experience both through our products and services.
Privacy & Safety
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Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on The Detroit Candle Collective's website.
The only personal information we collect is: name, street and email address, telephone number, and credit card information.
We use the personal information collected from you to process orders or respond to e-mail inquiries. Personal information we collect is not used for any other purpose and is not shared.
We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under 13 to provide information to us.
You can correct factual errors in your personally identifiable information by logging into your on-line account and editing that information or by sending us a request detailing the error(s). To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
If you suspect any of the personal information you supply us online is being misused, you may rectify these issues by contacting us directly at info@detroitcandlecollective.com
Wholesale Inquiries
If you are interested in caring Detroit Candle Collective candles in your retail shop we would love to speak with you directly about adding our unique candle line to your retail shop. Please email us directly at sales@detroitcandlecollective.com
Payment Methods
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Credit / Debit Cards (Visa, Master Card, Amex)
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Offline Payments